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FAQs

Answers to Help You Decide on Your Future 

There is a lot to answer when considering Northcrest for yourself or a loved one. Below are the most frequently asked questions we receive from prospective residents and their families. If you have an additional question, please reach out to a Northcrest representative and consider setting up a tour. 

The Life Care Promise is a commitment to your future — a gift of peace-of-mind. With the Life Care Promise, you gain the assurance that: 

  • Your assets and income will be protected in the event of an illness that requires advanced care. 
  • You have access to on-site healthcare with virtually no increased monthly service fees. 
  • You have options, with necessary levels of service that allow you to remain independent longer.  
  • You have a home for life. 

An Entrance Fee and a Health Center Support Fee entitle a resident to a Life Care Residency Agreement. Monthly fees cover the cost of all utilities (except telephone), in addition to many other services and amenities. The amount of these fees vary with the type of townhome or apartment chosen by the resident. 

A Charitable Assistance Fund has also been established to receive contributions to help residents in need. This contribution is fully tax-deductible as a gift to a not-for-profit corporation. Charitable assistance is available for initial entrance fees or to assist with monthly fees, should a need arise.

Yes, the portion that is designated as a contribution to the Northcrest Charitable Assistance Fund is fully tax-deductible as a gift to a not-for-profit corporation.  

In addition, the IRS considers the portion designated Health Center Support as a prepaid medical expense, and this may be deductible to the extent that it exceeds 7.5% of the taxpayer’s adjusted gross income. This deduction also applies to a percentage of your monthly service fees. Please consult your tax advisor or financial professional for more assistance.

Northcrest does not accept Medicare, Medicaid or any form of State or Federal funds. Because of our charitable mission, Northcrest has established the Charitable Assistance Fund to support residents in need. As such, no one is ever asked to leave Northcrest because of a lack of funds.

Long-term care insurance does not pay for the monthly fees associated with your independent living apartment or townhome. However, it can pay toward your monthly fees if you move to Assisted Living, the Health Center or the Heartwood House.

A full refund is given in the event of a resident’s death before moving in. In the event of a resident’s death before 50 months of residency at Northcrest, a partial refund of the Entrance Fee and Health Center Support Fee will be issued.

Northcrest is a charitable organization and provides assistance to those whose funds have been depleted through no fault of their own. No resident with a Life Care Residency Agreement will be asked to leave Northcrest for financial reasons. Learn more here. 

Residents do not own their townhome or apartment at Northcrest. You do not purchase property at Northcrest but rather the right to live at Northcrest, enjoy all of the amenities and services offered, and receive life-time care.

Some of our apartments and townhomes may have a waitlist. Please contact a representative to learn more by calling 515-232-6760 or by filling out our contact form.

Northcrest allows certified service animals and emotional support animals. 

We are pleased you’re interested in Northcrest. Our staff is eager to help answer any questions you have. Call us at 515-232-6760 to request more information or to schedule a tour. Our office hours are Monday through Friday, 8:30 a.m. to 5 p.m. and by appointment on the weekends. Let’s connect.