Northcrest Community

COVID-19 Updates

As the past weeks and months have unfolded, we are facing new challenges every day with the COVID-19 virus. Northcrest continues to be COVID-19 free amidst the frightening stories in the news every day. This condition is not by accident, but by calculated decisions based on information and recommendations from the CDC, CMS, IDPH and Leading Age. Our first informational letter went out to current residents, new residents and staff on March 12. Update letters have been sent weekly since that time.

Our goal is to provide you with information about what is happening at Northcrest Community - precautions we are taking, restrictions we have in place, and all the new ways we are building engagement and community for our residents.

Governor Reynolds has announced the re-opening of many services and has lifted many restrictions. However, because of the many vulnerable residents living at Northcrest, we will continue to maintain the precautions that we have had in place.

Thank you for your continued commitment to do your part to crush the curve and maintain the health and safety of yourself and those around you. The health and safety of our residents, staff and community is our top priority. We're in this together, and together we will survive and stay strong!

Northcrest Precautions:

(This is not a comprehensive list, but just a few of the steps that Northcrest is taking to protect its residents and staff.)

  • Visitors and non-essential personnel are restricted, except in end of life situations. These visitors are first screened for fever and respiratory symptoms.  All thermometers are sanitized after each use.
  • All outings other than to medical appointments are suspended. Our Social Coordinator has been shopping for residents, as well as helping residents navigate online shopping.
  • Residents are discouraged from leaving Northcrest's campus and are aware of CDC recommendations related to social distancing.
  • The Dining Room is closed but we have been preparing takeout/delivery meals for residents with no delivery fees.
  • Residents are required to wear a face mask anytime they leave their apartment.
  • The Styling Salon and Wellness Center are currently closed and we are evaluating the best time to reopen them to Independent Living residents.
  • We have updated and enhanced cleaning protocols.
  • We continue to follow CDC guidelines for screening residents and staff.
  • All staff are required to wear a face mask.

Links and Information:

COVID-19 in Iowa

Protect Yourself and Others

City of Ames

Art on Iowa State's Campus


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